Student Support Resources

Important Phone Numbers

ISU Police:
Emergency: 911
Non-Emergency: 515-294-4428

ACCESS: 515-292-5378 

Ames Police: 515-239-5133

Help Van: 515-294-4444

Office of Equal Opportunity
Hotline: 515-294-1222

International Students and Scholars Office

Phone: 515-294-1120
Hours: Monday-Friday, 8:00am-5:00pm
Location: 3248 Memorial Union, 2229 Lincoln Way, Ames, IA 50014-1097
Purpose: Any questions, comments, or concerns you may have as an international student or scholar can be brought to our office and we will work to address your needs.

Assault Care Center Extending Shelter and Support (ACCESS)

General Information: 515-292-0500
Sexual Abuse Phone: 515-292-5378
Domestic Violence Phone: 515-292-0519
Hours: 24-hour crisis response
Location: Dean of Students Office
Purpose: Reporting or discussing sexual misconduct and assalt to a confidential, certified crisis response professional.

Dean of Students Office

Phone: 515-294-1020
Hours: Monday-Friday, 8:00am- 5:00pm
Location: 1010 Student Services Building
Purpose: The Dean of Students Office is a starting place if you are in need of academic support, are interested in social justice and inclusion, have safety concerns, have questions about student life and wellness, or are seeking resources about sexual misconduct.

Office of Equal Opportunity

Phone: 515-294-7612
Anonymous Hotline: 515-294-1222
Hours: Monday-Friday, 8:00am-5:00pm
Location: 3410 Beardshear Hall
Purpose: Contact the Office of Equal Opportunity for any concerns regarding issues of equity, discrimination, or to file a complaint of harrassment.

Thielen Student Health Center

Appointment Phone: 515-294-5801
Resource Nurse: 515-294-5801
24/7 Health Advice: 800-524-6877
Hours: Hours vary, click here for updates.
Location: 2647 Union Drive
Purpose: The Thielen Student Health Center is a full-service medical clinic ready to help you 24 hours a day with any healthcare needs or questions.


ISU Police

Emergency Phone: 911
Non-Emergency Phone: 515-294-4428
Location: Armory Building, Room 55
 Ames, IA 50011
Purpose: Contact the ISU Police in an emergency or with any safety or security concerns on campus

Ames Police

Emergency Phone: 911
Non-Emergency Phone: 515-239-5133
Purpose: Contact the Ames Police in an emergency or with any safety concerns off campus.

Help Van

Phone: 515-294-4444
Hours: 6:00pm-6:00am, 365 days a year
Services: Walking or driving escorts
Purpose: If you are a student, faculty, staff, or visitor at Iowa State in need of a nighttime safety escort to or from University and Greek properties.

Student Counseling Services

Phone: 515-294-5056
Hours: Monday-Friday, 8:00am-5:00pm
Location: Student Services Building, 3rd Floor
Purpose: The mission of the Student Counseling Service (SCS) is to promote the positive development and mental health of ISU students and to effectively deal with student crisis.  Students may find assistance with counseling in individual, couples, and group modes; career exploration; consultation; educational presentations or workshops; testing; and crisis intervention.